General terms and conditions
GENERAL TERMS AND CONDITIONS OF CONTRACTColinas Green Golf S.L. offers its products and services under the present Terms and Conditions. It is your responsibility to read and accept these terms and conditions before making any reservation. If you have any questions, please do not hesitate to contact us: Colinas Green Golf S.L. CIF B83977868 and registered office at C/Luchana 23, 7ª; Madrid, e-mail: email@example.com, telephone: +34 965 32 40 04. Once you have made and paid for a reservation, it is understood that you have accepted these Terms and Conditions for all legal purposes. These Terms and Conditions may be modified (updated) at any time, without prior notification. The modified (updated) versions of the Terms and Conditions will appear on this Website and will be applicable immediately. You are responsible for reviewing them in every purchase of the services offered by Colinas on this Website. Each reservation will be enforced by the Terms and Conditions in force at the time the reservation was confirmed. 1. RESERVATION:
The process of purchasing and making your reservation can be done in very simple steps. You must be registered and/or authenticated on the Website in order to make your reservations. If you are registered, you will be able to see details of the reservations you have made on our site while authenticated, as well as to request their cancellation or modification. The user who makes the reservations and pays the total amount of the same does so on behalf of and with the consent of all persons for whom the reservation is completed. Before paying for your reservation, you must confirm the details of all reservations included in the reservation. If you do not agree, you have the possibility to modify your details as well as to add and/or delete reservations. Once your reservation details have been confirmed and payment has been made correctly, the reservation will be final and any modification will be subject to the provisions of the Modification and Cancellation section. The total amount of the reservation must be paid online in advance. In the event that the payment attempt is unsuccessful, you will be given the opportunity to retry the payment. If this is not possible, the system will cancel the request and the reservation will have to be restarted. The following payment methods can be used online: Visa, Visa Electron, Maestro, Mastercard and American Express. These payment methods are immediate, secure and confidential and will be made through secure payment gateways. Once a reservation has been made and payment has been confirmed, you will receive a confirmation e-mail immediately after the reservation has been made. This confirmation will be sufficient proof of the contracting of the service. The reservation process will be formalised in Spanish.
2. CANCELLATION OR MODIFICATION OF A RESERVATION:
You may modify the date or time of a confirmed reservation, as well as the number of students (can add or reduce students), up to 48 hours before the date of the reservation. The modifications will in fact be simultaneous confirmations and new reservations, so until the corresponding incremental amount is paid, if applicable, or the new reservation with the requested modification is confirmed by e-mail, the previous reservation will not be considered cancelled. In any case, a reservation may only be cancelled or modified with a minimum of 48 hours’ notice. With a shorter notice the modification will not be possible and the conditions of the reservation will not be refunded or modified. Modification before the indicated deadline will not entail any additional cost (excluding any increase in price that the new reservation may entail with respect to the original reservation that is modified). A refund of 100% of the price of the reservation for cancellations made more than 48h prior to the date of reservation. Modification or cancellation of a confirmed reservation can be made by any of the following means: If you are a registered user, you can do it through My Reservations. If you do not have a password or do not want to use the above method, you can send the reservation request, modification or cancellation in advance to firstname.lastname@example.org. For the modification or cancellation of the reservation, it must be requested from the e-mail address associated with the reservation, identifying the confirmation code of the reservation to be modified or cancelled. Any amount to be refunded as a result of the cancellation or modification of a reservation will be made, in general, by the same route by which the deposit was received at the time of its formalization. A full refund will only be made if cancellations are made at least 48 hours before the reservation; within 48 hours, reservations can be moved up to 12 months in to the future, but if also cancelled, no refund will be given.
3. RULES FOR THE USE OF THE FACILITIES:
Players must attend to and respect the indications they receive from Colinas employees, as these represent the Management Bodies in the fulfilment of their duties, and their mission is to enforce the instructions emanating from them.
- All shirts must have a collar, either short or long sleeved with the exception of collarless shirts specifically designed for golf.
- Rugby or football shirts are prohibited, as are shirts with inappropriate words or slogans.
- All types or colours of jeans, military style trousers, combat trousers (with many pockets) or camouflage, ripped, or tracksuit trousers are not permitted.
- Only shoes designed for the purpose of playing golf or suitable for playing golf are permitted.
- All staff are authorised to refuse any golfer whose attire does not comply with the dress code access to the course or practice facilities.
- Golfers who are uncooperative or abusive to staff will be asked to leave the premises.
3.2 ADVERSE WEATHER CONDITIONS:
If the lesson has to be cancelled due to adverse weather conditions, we will find an alternative time or offer you a rain check gift voucher.
3.3 RIGHT OF ADMISSION RESERVED:
Colinas Green Golf S.L. reserves the right to invite to leave the premises or to refuse access to the premises to any person who does not comply with these Terms and Conditions.